Shipping and delivery

Shipping

Order Fulfillment

All orders are processed within 3–7 business days, excluding weekends and holidays. During limited releases or high-volume periods, fulfillment times may be extended.

Once the payment has been received and the order has been processed, you’ll receive a confirmation email along with tracking information to track your package. 

Domestic Shipping (U.S.)

We ship throughout the United States using trusted carriers such as USPS, UPS, and FedEx.

• Estimated delivery: 3–7 business days after processing

• Tracking information will be sent once your order ships

Delivery timelines are estimates and may vary due to carrier conditions beyond our control.

International Shipping

We are pleased to offer international shipping to select countries.

Delivery Time

• International orders: Estimated 7–21 business days after processing

• Delivery times vary by destination and carrier

Please note that international shipments may experience delays due to customs processing, local postal services, or regional regulations.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees, which are determined by the destination country.

• These charges are not included in your purchase total

• Customers are fully responsible for any customs fees, duties, or taxes

• NRO is not responsible for delays or additional charges imposed by customs authorities